On The Set: From left, Dr. Calvin Wheeler, center director Jennifer Liebermann, design director John Kouletsis, and architect Angelene Baldi in a mock-up of a digital operating room. | Photograph by James Chiang
At Kaiser Permanente's Garfield Center, Hollywood-style sets help planners create a patient-friendly blueprint for the future of health care.
On a November afternoon, a wheelchair-bound woman rolls into Kaiser Permanente's Garfield Center in San Leandro, California, for a checkup. "Watch out for your arms, okay?" the nurse says as she guides the chair into the exam room. After consulting the sheet of paper in front of her, she peers at her patient. "Hmm. You look really good for 51 years old." The raven-haired patient -- obviously closer to 31 than 51 -- joins the nurse in laughter. "Thank you!"
That's one clue this particular doctor's office isn't what it seems. Others abound: the unfinished plywood walls, the scripts in the patients' laps,...
At Kaiser Permanente's Garfield Center, Hollywood-style sets help planners create a patient-friendly blueprint for the future of health care.
On a November afternoon, a wheelchair-bound woman rolls into Kaiser Permanente's Garfield Center in San Leandro, California, for a checkup. "Watch out for your arms, okay?" the nurse says as she guides the chair into the exam room. After consulting the sheet of paper in front of her, she peers at her patient. "Hmm. You look really good for 51 years old." The raven-haired patient -- obviously closer to 31 than 51 -- joins the nurse in laughter. "Thank you!"
That's one clue this particular doctor's office isn't what it seems. Others abound: the unfinished plywood walls, the scripts in the patients' laps,...
- 4/23/2010
- by Elizabeth Svoboda
- Fast Company
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