Twenty Twelve (TV Series)

Visitors From Rio (2011)

Hugh Bonneville: Ian Fletcher

Photos 

Quotes 

• Ian Fletcher : Do you know anyone in Richard Branson's office?

  Siobhan Sharpe : No, sorry, I don't.

  Ian Fletcher : Oh. Right. Oh!

  Siobhan Sharpe : Nuh-uh. I don't know anyone in his office. I know everyone.

  Ian Fletcher : Oh, right, I see, yes, very good.

  Siobhan Sharpe : I think we can still be humourous here, right?

  Ian Fletcher : Well, I suppose we could be, yes, but let's just not, shall we?

• Ian Fletcher : I don't need problems at the moment. I need solutions.

  Kay Hope : Well, that's an even bigger problem then.

• Ian Fletcher : Just to say, a replacement coach is on its way and will be here to take you back to the hotel and off to airport in plenty of time.

  Interpreter : [in Portuguese]  We must wait for the next bus.

  Ian Fletcher : I hope you've enjoyed your time with us today. I know we've had, er, one or two technical problems here and there, but at least you...

  Narrator : It's been a day of managing expectations, and Ian's final task is to manage the expectations of his important guests as to exactly what it is that's happened to them.

  Ian Fletcher : ...also, you've got a very clear sense, I think, of how important sustainability is to London 2012. So that's all good.

  Interpreter : [in Portuguese]  Okay this is mainly bullshit now.