The Ross children are beyond excited for their parents' arrival; they make sure the house is decorated to perfection. Meanwhile, Ravi has never heard of Santa, so Zuri explains who he is, except that she makes him sound like he is a judgmental spy who feasts on children. When Christina and Morgan cannot make it because they got caught in a snowstorm, it is up to Jessie and Bertram to bring the Christmas spirit to the children. Guest stars: Christina Moore as Christina Ross, Debbie Lee Carrington as Jingles, Adam Kulbersh as Clerk, Charles Esten as Morgan Ross.