The documentary is both wonderful and sad. The Automat owners held deep-seated democratic traditions that are entirely absent in businessman now. They said the public had a right to a clean, elegant and affordable eating establishment with quality coffee. They created a workplace with dignity and respect and in return gained loyal workers who took pride in their work, not only for themselves but for the public they served. The one criticism I have with Lisa Hurwitz is the inclusion of Starbucks owner Howard Schultz. Starbucks is the antithesis of the Automat: cold, uninviting, supremely individualistic and overpriced. Oh, and the coffee is mediocre.